1. Information you provide

When you contact Tanshuo Technology, we may receive information that helps us understand your promotional gift request.

• Name, company name, email address, phone number, and shipping or billing details when needed.
• Product interests, item numbers, quantities, target dates, logo notes, packaging ideas, and event details.
• Messages, quote list items, artwork notes, sample requests, and other information you choose to send.

2. Information collected from website use

Our website may collect basic technical and usage information. This can include browser type, device information, pages viewed, search terms used on the site, and general activity related to product browsing.

This information helps keep the website working, supports quote list functions, and gives us a general view of which promotional product pages are useful to visitors.

3. How we use information

We use information for normal business purposes connected to promotional gifts and branded merchandise.

• Responding to questions, quote requests, sample requests, and product inquiries.
• Reviewing product codes, quantities, imprint notes, packaging details, and delivery timing.
• Managing quote lists, order communication, customer service, and follow-up questions.
• Maintaining website features, improving product browsing, and supporting basic site security.
• Keeping business records where reasonably needed.

4. When information may be shared

We do not sell personal information. We may share limited information with service providers or partners when it is needed to support a request or order.

• Suppliers or production partners when product, imprint, or packaging details need review.
• Shipping providers when samples or orders need to be delivered.
• Payment, website, email, hosting, or customer service tools used for regular business operations.
• Legal or compliance parties when required by law or needed to protect rights and records.

5. Cookies and quote list functions

Cookies or similar browser storage may be used to keep basic website features working. This can include remembering quote list items, supporting forms, or understanding general website activity.

You can adjust cookie settings in your browser. Some features, such as quote list behavior, may not work the same way if cookies are disabled.

6. Data care and retention

We use reasonable safeguards for the type of information involved. No website or system is completely risk-free, but we limit access where appropriate and use information for the business purposes described in this policy.

We keep information for as long as it is useful for quote follow-up, order records, customer service, legal obligations, or normal business needs.

7. Your choices

You can contact us to ask about information connected to your inquiry, request an update, or ask that we stop using your information for optional follow-up where applicable.

If you no longer want promotional or optional communication, you can let us know through the contact details below.